Why Redwasp for Business to Business Telemarketing

	We've got a team with over 30 years of experience in professional services telemarketing.
	We only employ experienced intelligent 'think on your feet' telemarketers – Permanent, Results driven Telemarketers who you can rely on to deliver a positive first impression.
	Complete transparency - We'll give you live and secure access to your telemarketing reports so you can monitor what we are doing at any point during the campaign.
	State of the art call centre technology - we've invested over £150,000 developing a bespoke call centre solution called The Red Wasp Dialler. The dialler allows us to produce automated and real time reports, send e-mails on your behalf and share your diary with our agents. It can also track performance against target and forecasts future performance.
	Good telemarketing is defined by two key factors: How good is the person calling on your behalf? Are they intelligent, articulate and natural on the phone? We ensure they are by paying over the market rate. We attract the best people. We have a close working relationship with the local university to ensure the people we employ are capable and intelligent. How many calls do they make? Using The RedWasp Dialler described above we're able to do three times as many dials as you would expect from a manual dialler. Of course the important thing is having intelligent conversations but Decision Makers are difficult to get hold of and the more calls you make the more chance you have of reaching the right person. B2B campaigns typically run at 15 - 20 DPH (dials per hour).